Japanese Used Cars Exporter, Cemmercial Car, Cargo, Trucks, Dumps Trucks, Buses from Japan Auctions

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FAQ

Questions :

General

1.	Can I buy a car as a private car buyer?
2.	Can I buy a car/cars which are not listed on your stocklist?
3.	Do you give any warranty for the vehicles?

Payment

1.	How To Make Payment?
2.	Where to send payment?
3.	Do you accept Credit Cards?
4.	Do you deal with foreign currencies?
5.	Do you accept L/C?
6.	How can I see the prices in my currency?
7.	What are your payment terms?
8.	Do you offer credit?

Shipping

1.	How much is shipping charge?
2.	Would you please give me information on shipping schedule?
3.	Can I insure my shipment ?
4.	How long does it take to reach my designated port?
5.	What documents do I receive?

Answers :

General

1.	Can I buy a car as a private car buyer?
	Yes, but we don't know the law of your country regarding this. We cannot offer advice on the method you use to acquire a car or introduce you to a car dealer. Depending on the country, you may not be able to import some car models. You need to check your country's registration laws before you begin the purchasing process. [ Back To Top]

2.	Can I buy a car/cars which are not listed on your stocklist?
	Yes, you can. Please click "ENQUIRY" on top page,and send us detail. [ Back To Top]

3.	Do you give any warranty for the vehicles?
	No, we don't give any warranty, but we disclose any interior/exterior damage, the distance the car has been driven, etc. We report this information in accordance with our vehicle grading system(Inspection Grade) by our inspector after doing general maintenance, so you can understand the condition of the car you are buying. [ Back To Top]

Payment

1.	How To Make Payment?
	We accept all payment via bank wire transfer (T/T) only. We do not accept any payment by credit card and other mode. Please note that all bank transfer charges should be paid by customer. [ Back To Top]

2.	Where to send payment?
	Please click "BANK DETAILS" on top page. For further information, please [Contact Us]. [ Back To Top]

3.	Do you accept Credit Cards?
	Credit card payment is NOT available. [ Back To Top]

4.	Do you deal with foreign currencies?
	You can pay in either Japanese Yen or US Dollar. [ Back To Top]

5.	Do you accept L/C?
	No. Currently, we accept payment only by T/T. [ Back To Top]

6.	How can I see the prices in my currency?
	You can convert Japanese Yen to other currencies using this currency converter http://www.xe.com/ucc [ Back To Top]

7.	What are your payment terms?
	Payments must be made in either Japanese yen or US dollar by T/T. Payments must be reach our Japanese bank within 15 calender days from the INVOICE date. If not, your order will be automatically cancelled. [ Back To Top]

8.	Do you offer credit?
	No, we do not. [ Back To Top]

Shipping

1.	How much is shipping charge?
	Shipping charges are subject to change from time to time mainly based on the cost of oil. This is why we would rather provide a precise shipping charge for you than direct you to use "Freight Calculator" of any kind which often gives you an amount far from the latest and actual shipping charge. [ Back To Top]

2.	Would you please give me ship schedule information?
	Please click on the sites of the shipping companies. [ Back To Top]

3.	Can I insure my shipment ?
	Insurance is not included in the cost of shipping, but if you inform us of your wish to insure your shipment during the order process, we can get insurance for you at an extra charge. [ Back To Top]

4.	How long it will take to reach car?
	It may take about 3 to 5 weeks after car leaves Japanese port depending on the destination. we use best shipping company for desitnation port as per services. We have tie-up with different shipping companies for different destination ports. [ Back To Top]

5.	What documents we will receive?
	We will send following documents : 01. Bill of Lading 02. Invoice 03. De-registration certificate ( Japanese & English translated copy) You will receive these documents by Express Mail or Courier. [ Back To Top]